TABITHA’S MISSION AND VISION: Motivated by Christian compassion, Tabitha delivers a continuum of exceptional and innovative Elder Care services that promote the dignity, independence and well-being of older adults. Tabitha’s love embraces a society where everyone is valued and empowered to live life to the fullest. Each Tabitha employee upholds the mission and standards of Tabitha.
The Community Outreach Liaison position is primarily responsible for enhancing the relationships with individuals interested in senior living options by offering expertise and support to them through their entire journey with Tabitha. The position will work with the Chief Development Officer and as part of the Outreach team, to build strong relationships and promote Tabitha with identified internal and external stakeholders. This position is responsible for meeting specified monthly referral targets into its core service areas. Each of these areas is vitally important to Tabitha’s ability to meet the goal of providing optimum care to Tabitha’s elders/residents/clients (hereinafter, “elders/clients”). This employee strives to uphold Tabitha’s LIVE2Care Culture, and actively embraces Tabitha’s Core Values. As a result, the employee supports Tabitha goals related to dignity, respect, independence, competence, autonomy, personal comfort, safety and security of elders/clients. In addition, the employee contributes to the success of Tabitha through ongoing collaboration with coworkers, management, volunteers and others in the organization.
Tabitha’s Core Values
As a member of the Tabitha team, I will…
…extend unwavering Christian compassion
…build relationships rooted in love, because love matters
…identify, clarify and anticipate needs to exceed expectations
…create an atmosphere of teamwork
…nurture an environment of innovation and growth
…demonstrate confidence, boldness and determination
…devote our time, talent and treasures
…recognize and encourage all accomplishments big and small
COMMUNICATION: Must be able to speak, read, write, and understand the English language as well as terminology and jargon specific to the job. Understands written and verbal instructions. Sufficient fluency to be able to train coworkers/employees, explain complex problems, hold a conversation, conduct or participate in meetings, compose professional e-mails or other written communication, complete documentation requirements of the job and interact with management, vendors, state officials, employees, peer coworkers, customers, volunteers and managers effectively. Ability to recognize and interpret non-verbal cues. Ability to respond calmly and clearly to emergencies and emotional situations. Able to communicate expectations with those he/she works with. Ability to work in a variety of software systems and perform complex mental tasks. Facilitates meetings as needed to keep employees informed of business and department changes. Participates in or leads meetings related to complex topics such as strategic concepts, and Tabitha goals. Conducts training for employees.
WORKSITE CONDITIONS: Works indoors in a facility maintained by Tabitha that will typically be in good repair, clean, well ventilated and well lit. Work is performed in a standard office setting. Works under daily and hourly deadlines, requiring uninterrupted periods of intense activity. Frequent exposure to interruptions and changes in priorities. Works beyond normal scheduled hours and on weekends and holidays when assigned. Is subject to extended hours or callback during emergency conditions or based upon needs of the organization. Subject to ever changing work priorities and multiple conflicting deadlines/goals.
PHYSICAL REQUIREMENTS: Ability to gain access to the work area and then safely perform the duties of the job while utilizing standard and specialized equipment, including but not limited to the equipment described below. Ability to move about the work area. Ability to work at a computer for hours at a time. Frequent periods of intense activity, but rare need for physical strength or physical exertion. Must have the ability to spot errors or to sense when data output contains an error. Vision and hearing within normal limits (with or without correction). Must have unrestricted lift/push/pull ability and pass a 25 - pound physical exam demonstrating strength and agility prior to employment and at Tabitha’s discretion.
EQUIPMENT USAGE: Standard and specialized equipment including laptop, PC, tablet, photocopier, scanner, fax machine, elevator, projector, telephone, and television.
AGE REQUIREMENT: At least age 18.
EDUCATION: Bachelor’s Degree in Marketing/Business or related field, or similar applicable experience.
EXPERIENCE: Previous experience working in a marketing/outreach position in healthcare preferred.
Experience working in referral database/tracking software helpful.
Experience managing a client/customer portfolio desired.
Demonstrated ability to build and maintain community relationships.
CREDENTIALS: Valid Nebraska Driver’s license (unless otherwise allowed by law) and a good driving record required. Must possess auto insurance at or above Nebraska statutory requirements.
STATEMENT OF EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION
Tabitha Health Care Services is an equal employment opportunity employer and does not discriminate in employment on the basis of race, religion, color, national origin, citizenship, creed, gender, sexual orientation, age, veteran status, mental or physical disability, genetic information, or any other characteristic protected by federal, state, or local law. This policy applies to all employment practices and decisions including recruitment, selection, hiring, training, transfer, promotion, compensation, benefits, and the termination of employment.
Furthermore, Tabitha Health Care Services will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship, safety, and/or health risk. Please contact Tabitha Health Care Services Human Resources Department to request an accommodation.
As a government contractor, the organization has adopted written Affirmative Action Plans for women and minorities, protected veterans and individuals with disabilities. These plans will be revised on an annual basis. Tabitha Health Care Services is committed to making a good-faith effort toward achieving the objectives of the Plans. Any employee who would like to review the Plans may do so by scheduling an appointment with the Human Resources Department during normal business hours.